About this guide
 
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Inside Scoop
  • Great company culture, benefits, and perks, like opportunities for volunteering
  • Good work-life balance
  • Some disconnect between upper management and employees
  • Employees feel like they are making a difference with the work they are doing
 
Interview
Interview Process

The interview process for a software engineer at Zendesk can take from 2-8 weeks.

Stage 1: Phone screen with recruiter

Stage 2: Technical Skype interview with hiring manager

Stage 3: Onsite interview
The onsite consists of technical and behavioral interviews. The technical sessions include 2 coding problems and 1 system design challenge.

The interview process for a data scientist at Zendesk can take 1-3 weeks

Stage 1: Phone screen with recruiter

Stage 2: Technical phone interview with live coding test

Stage 3: At-home data/machine learning challenge

Stage 4: Onsite interview, which includes pair programming and 1-on-1 interviews

The interview process for a product/experience/UX UI designer at Zendesk can take up to 2 months.

Stage 1: Phone screen with recruiter

Stage 2: Skype interview with hiring manager

Stage 3: At-home design exercise

Stage 4: Onsite interview

The interview process for a product manager at Zendesk can take 2-8 weeks.

Stage 1: Phone screen with recruiter

Stage 2: Phone interview with hiring manager

Stage 3: At-home product assignment

Stage 4: Onsite interview, which includes 1-on-1 sessions and a pitch of the assignment

 
Interview
Interview Questions
  • Design an elevator system in any language on your laptop
  • Design Zendesk (system design)
  • Describe how to implement a hash table
  • Write a simple cipher that will take a string and replace each letter in the range a-z with the corresponding character 13 steps along the alphabet.
  • Find the second largest number in a sorted array.
  • Implement a redis server (Googling is allowed, time limit is 2 hours).
  • Write a string compression method and use TDD.
  • Code a mini testing framework in Ruby.
  • Code some quick system monitors using the language of your choice.
  • Create a design for a large 3-tier application.
  • What is your go to algorithm, why, and how does it work?
 
Culture
About Zendesk

Mission

At Zendesk, our goal is to help bring companies and their customers closer together. We know that communication is the key to happy relationships, so we build software that makes customer conversations easy and more productive.

Vision

Helping businesses have authentic, sustainable relationships with their customers through beautiful, intuitive software experiences.

 
Company
Hiring Categories
 
Compensation
Median Salaries
   
Team
Demographics
 
Locations
Office Locations
  • San Francisco: 1019 Market St
  • Portland:
  • Munich:
  • Sydney:
  • Los Angeles:
  • Dallas:
  • Mexico City:
  • Madrid:
  • Boston:
  • Atlanta:
  • Taguig: 5th Ave
  • Singapore:
  • São Paulo:
  • Paris:
  • New York:
  • and more..
 
Photos
Office Photos