About this guide
 
Get Hired
Inside Scoop
  • Some issues with disconnect between product and the rest of the company strategy as well as between the SF engineering team and the other engineering teams
  • Low confidence in management and leadership
  • Salary for engineers is middle of the pack, salary for marketing is on the very high end of the spectrum
 
Interview
Interview Process

The interview process for a software engineer takes 1-4 weeks

Stage 1: Phone screen with recruiter
Stage 2: Take home coding assignment on a partially functioning system
Stage 3: Algorithmic/coding interview via Skype
Stage 4: Culture interview
Stage 5: Onsite interview with all-day coding challenge and possible presentation

The interview process for a data scientist can takes 3-4 weeks

Stage 1: Phone interview with data science/analytics/finance lead
Stage 2: Phone screen with recruiter
Stage 3: Homework assignment
Stage 4: Onsite interview

The interview process for a product manager can take 3-4 weeks

Stage 1: Phone interview with hiring manager
Stage 2: Phone screen with recruiter
Stage 3: Homework assignment
Stage 4: Onsite interview

 
Interview
Interview Questions
  • What's your opinion of a well-designed product and why?
  • Tell me about a time when you had a big feature to deliver (estimated time > 1 month). How did you tackle the problem?
  • Write some code to flatten an array.
  • We have a list of customers with their geographical coordinates in a json formatted text file, find closest 100 customers to our office.
  • Do a competitive analysis and come up with a solution to increase competitiveness.
  • What are apps that you like and why?
  • What team would you assemble to get your solution implemented assuming unlimited resources?
  • Draw out the structure/design of a popular app
  • What do you think about the current messaging app scene?
 
Culture
About Intercom

Mission

We’re dedicated to solving the problems internet businesses face when talking to customers—by helping them better connect in authentic, human ways. Since 2011, we’ve been fundamentally changing how the industry works, influencing and replacing legacy systems as we go.

 
Company
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Company
Revenue

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Team
Demographics
 
Locations
Office Locations
  • San Francisco: 55 2nd Street 4th Floor
  • London: Floor 2, 80 Great Eastern St
  • Chicago: 1330 W Fulton Market #750
  • Sydney: 285A Crown St. Surry Hills 1st floor
  • Dublin: 3rd Floor, Stephens Ct. 18-21 St. Stephen’s Green
 
Photos
Office Photos